Terms & Privacy

 

Last Updated: October 11, 2019 

This Privacy Policy explains how information about you is collected, used and disclosed by Coplex Enterprises, Inc. (“Coplex” or “we”). This Privacy Policy applies to information we collect when you use our website, including its forms and messaging feature (collectively, the “Website”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Website or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us. We collect information you provide directly to us. For example, we collect information when you, participate in any interactive features of the Website, such as by filling out a form, or otherwise communicating with us. The types of information we may collect include your name, email address, zip code, phone number, information about your business, and any other information you choose to provide.

Information We Collect Automatically When You Use the Website. When you access or use our Website, we automatically collect information about you, including:

  • Log Information: We collect log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Website.

  • Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, unique device identifiers and mobile network information.

  • Information Collected by Cookies and Other Tracking Technologies: We and, if applicable, our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience, see which areas and features of our Website are popular, and count visits. Web beacons are electronic images that may be used in our Website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.


Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Website;

  • Send you information about the services and opportunities that you express an interest in, including mentorship and investment opportunities;

  • Provide and deliver the services you request and send you related information, including confirmations and invoices;

  • Send you technical notices, updates, security alerts and support and administrative messages;

  • Respond to your comments, questions and requests and provide customer service;

  • Communicate with you about services, offers, promotions, and events offered by Coplex and others, and provide news and information we think will be of interest to you;

  • Monitor and analyze trends, usage and activities in connection with our Website;

  • Detect, investigate and prevent fraud and other illegal activities and protect the rights and property of Coplex and others; and

  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With persons who participate in our program, including our mentors, investors and industry experts, as well as our vendors (such as Salesforce), consultants and other service providers who need access to such information to carry out work on our behalf;

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Coplex or others;

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

  • Between and among Coplex and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and

  • With your consent or at your direction.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Coplex and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

We use a service called Hotjar (http://www.hotjar.com/)to better understand our users’ needs and to optimize Website and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our Website with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our Website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by visiting https://www.hotjar.com/legal/policies/privacy.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites. To do so, please visit https://www.hotjar.com/legal/compliance/opt-out for more information.

Security

Coplex takes commercially reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Website. To delete or disable flash cookies please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

Promotional Communications. You may opt out of receiving promotional emails from Coplex by following the instructions in those emails or by [insert description of any additional opt-out mechanisms (e.g., by emailing a certain email address)]. If you opt out, we may still send you non-promotional communications, such as those about our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: ops@coplex.com.